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Ticket types & tiers

Create as many ticket tiers as your event needs: General, VIP, table, free RSVP. Each tier has its own price, quantity, limits, sale window and refund policy, and you receive 100% of the ticket price.

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What you get

  • Unlimited tiers, each with its own price and quantity (blank = unlimited)

  • Per-order and per-account limits so nobody buys out your event

  • Sale windows, entry windows and hidden or door-only tiers

  • Refund policy per tier: fully refundable, by request or non-refundable

  • Buyers pay one service fee; free tickets carry no fee at all

What is Ticket types & tiers?

Ticket types & tiers is how organizers set up what they sell on a Trybe event page: free or paid tiers such as General, VIP, Table or Early-bird, each with its own rules. For every tier you set a name, a price, a quantity (leave it blank for unlimited), a maximum per order and a maximum per account, a sale window with a start and an end, and a refund policy. You can also add an entry window, sell a tier only at the door, hide it, or make it a bundle of several tickets. Buyers see the ticket price on the page and one service fee at checkout; organizers hosting on Trybe pay 0% platform fees and receive 100% of the ticket price. Free tickets carry no fee at all. As tiers fill up, the event card and page show chips like Selling fast, Almost sold out, Sold out and Sales ended. Every ticket arrives as a PDF with a QR code by email and lives in the buyer's Trybe account and phone wallet.

How it works

  1. 1

    Create your event

    Add the name, date, venue and cover. The event stays a draft until you publish.

  2. 2

    Add ticket tiers

    Create each tier with a name, price and quantity. A blank quantity means unlimited.

  3. 3

    Set the rules

    Add per-order and per-account limits, a sale window and a refund policy, plus hidden or door-only options if you need them.

  4. 4

    Publish and sell

    Publish the event to open sales. Tickets go out by email with a QR code, and sales appear live on your dashboard.

Questions organizers ask

How many ticket types can I create for one event?

There is no limit on tiers. Each one has its own name, price, quantity, limits, sale window and refund policy, and you can hide a tier or reserve it for door sales.

Does Trybe charge organizers a fee per ticket?

No. Organizers hosting events on Trybe pay 0% platform fees and receive 100% of the ticket price. The buyer pays one service fee at checkout, and free tickets carry no fee.

Can I limit how many tickets one person buys?

Yes. Set a maximum per order and a maximum per account for each tier; the per-account limit counts every ticket that person has already bought for that tier, across orders.

Can I schedule when a ticket tier goes on sale?

Yes. Every tier has an optional sales period with a start and an end. Buyers see a countdown when a tier is not on sale yet, and Sales ended once it closes.

How do buyers get their tickets?

Right after checkout they receive a confirmation email with a PDF ticket and QR code. The ticket also appears in their Trybe account and can be added to Apple Wallet or Google Wallet.

Can I make a ticket refundable or non-refundable?

Each tier has its own refund policy: fully refundable, refundable on request within a number of days you set, or non-refundable. Buyers see the policy before they pay.

What organizers say

“We sold 5,000 tickets for Electric Festival with zero technical issues. The Instagram automation alone saved us 20 hours per week responding to DMs. Ticket sales increased 40% compared to last year when we used Eventbrite.”

Sarah Johnson

Festival Organizer · Electric Festival

“Switched from Eventbrite and immediately saw better conversion rates. The promoter tracking tools are game-changing - I can finally see which of my team members are actually selling tickets. The 2.9% fee vs Eventbrite's 5% saves me $3000 per month.”

Mike Chen

Club Promoter · Miami Nightlife Events

“As an independent DJ, I love keeping 97% of ticket revenue instead of paying huge Ticketmaster commissions. The fan email tools help me build my audience - I now have 12,000 emails from past attendees. Instagram integration is incredible for selling tickets through stories.”

DJ Marcus Rodriguez

Electronic Music Producer

“The door sales integration is brilliant for our venue. Staff can sell tickets on iPads at the entrance, and inventory syncs instantly with online sales. QR code scanning makes check-in 10x faster than our old paper ticket system. We process 500 people in under 30 minutes now.”

Emma Thompson

Venue Manager

“Created tickets for our TechSummit conference in 5 minutes. Sold 2000 early bird tickets in the first week using the automatic discount pricing. The system is so intuitive that even our non-technical marketing team can manage everything without asking IT for help.”

James Park

Conference Organizer

Related features

  • Bundle tickets

    Sell tables and group packs as one tier that includes several tickets, each with its own QR code

  • Early-bird pricing

    Reward early buyers with a cheaper tier that closes on a date or when it sells out, then open the next one

  • Promo codes

    Percentage or fixed discounts with limits, dates and tier targeting, shareable as a link that applies the code

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Try it on your next event

Free for organizers hosting on Trybe. No credit card, two-minute setup, works in English and French.

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