Ticket types & tiers
Create as many ticket tiers as your event needs: General, VIP, table, free RSVP. Each tier has its own price, quantity, limits, sale window and refund policy, and you receive the full ticket price.
What you get
As many tiers as you need, each with its own price and quantity
Per-order and per-account limits so nobody buys out your event
Sale windows, entry windows and hidden or door-only tiers
Refund policy per tier: fully refundable, by request or non-refundable
Buyers pay a 10% + $0.30 service fee, card processing included; free tickets have no fees
Ticket types & tiers in detail
Ticket types & tiers is how organizers set up what they sell on a Trybe event page: free or paid tiers such as General, VIP, Table or Early-bird, each with its own rules. For every tier you set a name, a price, a quantity (leave it blank for unlimited), a maximum per order and a maximum per account, a sale window with a start and an end, and a refund policy. You can also add an entry window, sell a tier only at the door, hide it, or make it a bundle of several tickets.
Buyers see the ticket price on the page and a 10% + $0.30 service fee at checkout, card processing included; organizers pay 0% organizer fees and receive the full ticket price. Free tickets have no fees. As tiers fill up, the event card and page show labels like Selling fast, Almost sold out, Sold out and Sales ended. Every ticket arrives as a PDF with a QR code by email and lives in the buyer's Trybe account and phone wallet.
How it works
Create your event
Add the name, date, venue and cover. The event stays a draft until you publish.
Add ticket tiers
Create each tier with a name, price and quantity. A blank quantity means unlimited.
Set the rules
Add per-order and per-account limits, a sale window and a refund policy, plus hidden or door-only options if you need them.
Publish and sell
Publish the event to open sales. Tickets go out by email with a QR code, and sales appear live on your dashboard.
Questions organizers ask
How many ticket types can I create for one event?
There is no limit on tiers. Each one has its own name, price, quantity, limits, sale window and refund policy, and you can hide a tier or reserve it for door sales.
Does Trybe charge organizers a fee per ticket?
No. You pay 0% organizer fees and receive the full ticket price. The buyer pays a 10% + $0.30 service fee at checkout, card processing included, so a $25 ticket costs the buyer $27.80 and you receive $25. Free tickets have no fees.
Can I limit how many tickets one person buys?
Yes. Set a maximum per order and a maximum per account for each tier; the per-account limit counts every ticket that person has already bought for that tier, across orders.
Can I schedule when a ticket tier goes on sale?
Yes. Every tier has an optional sales period with a start and an end. Buyers see a countdown when a tier is not on sale yet, and Sales ended once it closes.
How do buyers get their tickets?
Right after checkout they receive a confirmation email with a PDF ticket and QR code. The ticket also appears in their Trybe account and can be added to Apple Wallet or Google Wallet.
Can I make a ticket refundable or non-refundable?
Each tier has its own refund policy: fully refundable, refundable on request within a number of days you set, or non-refundable. Buyers see the policy before they pay.
Related features
Bundle tickets
Sell tables and group packs as one tier that includes several tickets, each with its own QR code
Early-bird pricing
Reward early buyers with a cheaper tier that closes on a date or when it sells out, then open the next one
Promo codes
Percentage or fixed discounts with limits, dates and tier targeting, shareable as a link that applies the code