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Ticketing & Sales

Door Sales Management for Event Organizers

Configure door sales to accept walk-up ticket purchases at your venue. Perfect for maximizing event attendance and last-minute sales.

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Key Benefits

Accept walk-up ticket purchases at venue entrance

Real-time inventory sync between online and door sales

Mobile POS for door sales staff

Cash and card payment acceptance

Instant ticket generation and check-in

Complete Feature Guide

Access detailed documentation, FAQs, step-by-step tutorials, use cases, and customer reviews

What is Door Sales Configuration?

Door Sales Configuration is the comprehensive solution for accepting walk-up ticket purchases at your venue entrance, designed specifically for event organizers, venue managers, and promoters who need to capture last-minute attendees and maximize event capacity. Whether you're hosting nightclub events, concerts, festivals, or private parties, our door sales system ensures you never lose revenue from customers who decide to attend at the last moment. The platform enables your door staff to sell tickets instantly using any mobile device or tablet, with real-time inventory synchronization preventing overselling across online and on-site channels. From cash payments to credit card processing, you have complete flexibility in payment acceptance while maintaining accurate attendance tracking. Every door sale generates a digital ticket with QR code for immediate check-in, eliminating paper tickets and streamlining venue entry. Venue managers across 40+ countries use Trybe Nest's door sales system to process over 500,000 walk-up purchases annually, with an average 25% increase in total event attendance compared to online-only sales. The system works offline during network outages and syncs automatically when connectivity returns, ensuring you never turn away paying customers due to technical issues. Integration with your existing ticket inventory, payment processing, and analytics dashboards gives you complete visibility into door versus online sales performance.

Frequently Asked Questions

Door sales sync in real-time with your online ticket inventory. When staff sell a ticket at the door, the available count instantly updates across all sales channels, preventing overselling. The system works even when offline and syncs automatically when internet connectivity returns.

Accept cash, credit cards, debit cards, and mobile payments at the door. Our mobile POS system processes card payments securely through Stripe. Cash payments are tracked in the system with receipt generation for accurate accounting.

Yes! Every door sale instantly generates a digital ticket with unique QR code. Customers can receive tickets via email or SMS immediately, or staff can print physical tickets with QR codes at the entrance using mobile printers.

Absolutely! Set premium door pricing to incentivize early online purchases. For example, charge $25 online and $35 at the door. The system automatically applies door pricing when staff make sales at the venue entrance.

The system continues operating in offline mode. Staff can still sell tickets and process payments. All transactions are stored locally and automatically sync to the cloud when connectivity returns. You never lose sales due to network issues.

Every door sale is tracked in real-time with staff attribution, timestamp, and payment method. Generate end-of-night reconciliation reports showing total cash collected per staff member. The system creates an audit trail that makes cash handling transparent and accountable.

Yes! Unlimited staff can process door sales concurrently using their own mobile devices or shared tablets. Inventory syncs in real-time across all devices to prevent overselling. Each staff member logs in with unique credentials for sales attribution and accountability.

No expensive hardware required! Use any smartphone or tablet (iOS or Android). For card payments, connect a mobile card reader ($29 from Stripe). For printing physical tickets, use any Bluetooth thermal printer ($49 on Amazon). Most venues just use staff smartphones.

Instantly! Tickets are delivered via email or SMS within seconds of purchase. Customers can also display tickets immediately on their phone from the purchase confirmation screen. For events requiring physical tickets, mobile printers generate tickets in under 5 seconds.

Yes! Set specific door sales allocations separate from online inventory. For example, reserve 100 tickets for door sales and 400 for online. When door allocation sells out, the system automatically stops accepting walk-up purchases while online sales continue.

Generate instant reconciliation reports showing total door sales, payment method breakdown (cash vs. card), sales per staff member, and expected cash drawer totals. Export reports to CSV for accounting. The system calculates exactly how much cash should be in the drawer.

Yes! Staff can apply promo codes and discounts during door checkout just like online purchases. The system validates codes in real-time and applies the correct discount. You can also create door-specific promo codes for staff to use selectively.

How It Works

1

Enable Door Sales

Activate door sales in your event settings and configure door pricing (can be different from online prices). Set door sales start/stop times and allocate specific inventory for walk-up purchases separate from online sales.

2

Set Up Staff Devices

Add staff members to your event with door sales permissions. They log in on any smartphone or tablet using their credentials. Connect mobile card readers for credit card processing (optional - can accept cash only).

3

Sell Tickets at the Door

Staff select ticket types, enter customer information, and process payments (cash or card). System generates digital tickets with QR codes instantly. Customers receive tickets via email/SMS or printed physically for immediate entry.

4

Real-Time Sync & Tracking

Every door sale updates your master inventory in real-time across all channels. Track door sales performance, staff sales totals, and payment method breakdown in your analytics dashboard. System prevents overselling automatically.

5

End-of-Night Reconciliation

Generate reconciliation reports showing total sales per staff member, cash vs. card breakdown, and expected cash drawer totals. Export to CSV for accounting. Compare door sales against online sales to measure total event performance.

Who Uses This?

Venue Managers

Maximize Capacity with Walk-Up Sales

Nightclub and venue operators use door sales to capture last-minute attendees who decide to come out at 10pm. Process hundreds of walk-up purchases without slowing down entry lines or turning away customers.

Accept walk-up purchases without slowing entry (under 30 seconds per transaction)

Increase total attendance by 20-30% with door sales availability

Real-time inventory prevents overselling venue capacity limits

Offline mode ensures sales continue during internet outages

End-of-night cash reconciliation with automatic drawer count calculation

Track which events drive the most door versus online sales

Event Promoters

Capture Last-Minute Revenue at the Entrance

Concert and festival promoters maximize revenue by accepting door sales for customers who missed online purchasing deadlines or spontaneously decide to attend. Set premium door pricing to incentivize early online buying.

Set higher door prices (e.g., $25 online, $35 door) to drive early purchases

Never turn away customers willing to pay premium walk-up pricing

Process hundreds of door sales in under an hour before event start

Staff sales attribution shows which team members drive the most revenue

Mobile POS with card readers eliminates need for cash-only sales

Instant digital ticket delivery reduces printing costs and speeds entry

Festival Organizers

Multi-Gate Door Sales for Large Festivals

Music festival producers set up multiple door sales stations across venue entrances, each processing walk-up purchases simultaneously. Real-time sync prevents overselling while staff work independently at different gates.

Deploy unlimited door sales stations across multiple venue entrances

Each station syncs in real-time to prevent overselling festival capacity

Process thousands of door sales across 4-5 gates simultaneously

Festival wristband integration with instant QR ticket generation

Cash drawer reconciliation per gate for accurate accounting

Offline mode ensures sales continue even in poor cell coverage areas

Customer Reviews

Door sales increased our Friday night attendance by 35%. We now capture everyone who shows up at 11pm wanting to get in. Staff process walk-ups in under 20 seconds using their phones. The cash reconciliation report is perfect for our accountant.

Carlos Mendez

Nightclub Owner

We sell 200-300 tickets at the door for every show. The real-time inventory sync is crucial - we never oversell our 1,000 capacity venue. The system worked flawlessly when WiFi went down mid-show. Everything synced perfectly when internet returned.

Rachel Kim

Concert Promoter

Ran 6 door sales stations across our festival entrances. Processed 2,000 walk-up sales on Saturday alone without any inventory issues. The staff attribution feature showed us which gates were busiest. Reconciliation reports made accounting a breeze.

Marcus Williams

Festival Director

The mobile card reader integration is incredible. We went from cash-only to accepting credit cards at the door. Increased our average door sale by $15 since people spend more on cards. No expensive POS hardware needed.

Amy Chen

Venue Manager

Set door pricing at $40 versus $30 online to incentivize early purchases. Still sold 150 door tickets for our 500-person show. The system is so simple that our door staff learned it in 5 minutes. Instant ticket delivery via SMS is a game-changer.

David Thompson

Event Organizer

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