QR tickets & wallet passes
Each ticket sold on Trybe has its own QR code. Fans get it as a PDF by email, in their Trybe account and as an Apple Wallet or Google Wallet pass. Each code scans once per entry, and a transfer voids the old one.
What you get
Unique QR per ticket: PDF by email, in the app, Apple and Google Wallet
One scan per access; a second scan shows when it was first used
Statuses Valid, Scanned, Cancelled, Refunded, Expired, Claimed
Send to a friend by email; the original QR is voided
Tap-to-enlarge QR in the fan's account, ready at the door
QR tickets & wallet passes in detail
QR tickets & wallet passes is how every ticket sold on Trybe reaches the fan and gets checked at the door. Each ticket has its own unique QR code. Right after checkout the fan receives a confirmation email with the ticket as a PDF; the same ticket sits in My tickets in their Trybe account and the app, with a tap-to-enlarge QR, and can be added to Apple Wallet or Google Wallet. A QR is valid for one scan per access: the first scan checks the fan in, and a second scan shows door staff that it was already used and when.
Every ticket carries a status the fan and the organizer both see: Valid, Scanned, Cancelled, Refunded, Expired or Claimed. Fans can send a ticket to a friend by email; the friend must open the email to claim it, the original QR code is voided, and a pending transfer can be cancelled. Guest list invitations and season passes use the same QR codes and the same scanner. QR tickets are included in the Free plan.
How it works
Ticket is issued
At checkout, each ticket gets a unique QR code and is emailed as a PDF.
Fan keeps it handy
The ticket lives in their Trybe account and can be added to Apple Wallet or Google Wallet.
Scan at the door
Staff scan the QR with the door scanning app. The first scan checks the fan in.
Status updates
The ticket switches to Scanned; a second scan shows it was already used and when.
Questions organizers ask
How do fans receive their QR ticket?
By email as a PDF right after checkout, and in My tickets in their Trybe account and the app. They can also add the ticket to Apple Wallet or Google Wallet.
Can a QR code be used twice?
No. Each QR code is valid for one scan per access. A second scan shows door staff that the ticket was already scanned and at what time, and they decide what to do.
Can a fan give their ticket to someone else?
Yes. From their account they send the ticket to a friend by email. The friend claims it from the email, the original QR code is voided, and the sender can cancel a transfer that has not been claimed yet.
What do the ticket statuses mean?
Valid means ready to scan and Scanned means checked in. Cancelled, Refunded and Expired mean the QR no longer works. Claimed marks a ticket that was sent to a friend and accepted.
Does the fan need to print the ticket?
No. The QR on their phone, in the email, the app or their wallet, scans the same way. Printing the PDF works too.
Do guest list invitations and passes use QR codes as well?
Yes. Guests who receive an email invitation get a QR in their account, and a season pass is one QR code scanned once per covered event. Door staff scan all of them with the same app.
Related features
Door scanning app
Staff scan tickets with their phone camera from a shared link, with an instant answer, the reason for any refusal and a live count
Orders
Every order for an event in one place: search by name, email or phone, refund, resend the ticket, export
Ticket types & tiers
Set up free and paid tiers with prices, quantities, limits and sale windows, all on one event page