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QR tickets & wallet passes

Each ticket sold on Trybe has its own QR code. Fans get it as a PDF by email, in their Trybe account and as an Apple Wallet or Google Wallet pass. One scan per entry, clear statuses, transfers that void the old code.

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What you get

  • Unique QR per ticket: PDF by email, in the app, Apple and Google Wallet

  • One scan per access; a second scan shows when it was first used

  • Statuses Valid, Scanned, Cancelled, Refunded, Expired, Claimed

  • Send to a friend by email; the original QR is voided

  • Tap-to-enlarge QR in the fan's account, ready at the door

What is QR tickets & wallet passes?

QR tickets & wallet passes is how every ticket sold on Trybe reaches the fan and gets checked at the door. Each ticket has its own unique QR code. Right after checkout the fan receives a confirmation email with the ticket as a PDF; the same ticket sits in My tickets in their Trybe account and the app, with a tap-to-enlarge QR, and can be added to Apple Wallet or Google Wallet. A QR is valid for one scan per access: the first scan checks the fan in, and a second scan shows door staff that it was already used and when. Every ticket carries a status the fan and the organizer both see: Valid, Scanned, Cancelled, Refunded, Expired or Claimed. Fans can send a ticket to a friend by email; the friend must open the email to claim it, the original QR code is voided, and a pending transfer can be cancelled. Guest list invitations and season passes use the same QR codes and the same scanner. QR tickets are free for organizers hosting events on Trybe.

How it works

  1. 1

    Ticket is issued

    At checkout, each ticket gets a unique QR code and is emailed as a PDF.

  2. 2

    Fan keeps it handy

    The ticket lives in their Trybe account and can be added to Apple Wallet or Google Wallet.

  3. 3

    Scan at the door

    Staff scan the QR with the door scanning app. The first scan checks the fan in.

  4. 4

    Status updates

    The ticket switches to Scanned; a second scan shows it was already used and when.

Questions organizers ask

How do fans receive their QR ticket?

By email as a PDF right after checkout, and in My tickets in their Trybe account and the app. They can also add the ticket to Apple Wallet or Google Wallet.

Can a QR code be used twice?

No. Each QR code is valid for one scan per access. A second scan shows door staff that the ticket was already scanned and at what time, and they decide what to do.

Can a fan give their ticket to someone else?

Yes. From their account they send the ticket to a friend by email. The friend claims it from the email, the original QR code is voided, and the sender can cancel a transfer that has not been claimed yet.

What do the ticket statuses mean?

Valid means ready to scan and Scanned means checked in. Cancelled, Refunded and Expired mean the QR no longer works. Claimed marks a ticket that was sent to a friend and accepted.

Does the fan need to print the ticket?

No. The QR on their phone, in the email, the app or their wallet, scans the same way. Printing the PDF works too.

Do guest list invitations and passes use QR codes as well?

Yes. Guests who receive an email invitation get a QR in their account, and a season pass is one QR code scanned once per covered event. Door staff scan all of them with the same app.

Related features

  • Door scanning app

    Staff scan tickets with their phone camera from a shared link: instant result, reason on failure, live count

  • Orders

    Every order for an event in one place: search by name, email or phone, refund, resend the ticket, export

  • Ticket types & tiers

    Set up free and paid tiers with prices, quantities, limits and sale windows, all on one event page

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Door sales (Trybe Pass)

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Door scanning app

Try it on your next event

Free for organizers hosting on Trybe. No credit card, two-minute setup, works in English and French.

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