Door scanning app
Open the scan link on any phone, enter a first name and start scanning. Each scan says Valid or why not: already scanned, outside the entry window, wrong event. You need no hardware and no staff accounts, and the check-in count updates live.
What you get
Shared scan link per event, or one org-wide link for every live event
No staff accounts: first name only, stamped on each scan
Result with a reason: already scanned, entry window, wrong event, limit
Live Scanned, Tickets and Left counters, plus a scan history
Scans tickets, guest invitations and season passes alike
Door scanning app in detail
The door scanning app is how Trybe checks tickets at the entrance without extra hardware. From an event's Check-in page you copy a scan link and send it to the people working the door; it opens in any phone browser or in the Trybe app, and no Trybe account is needed: the first time it opens it asks for a first name, which is stamped on every scan. There is also one organization-wide scanner link that covers every event that is live or starts within 24 hours; regenerate its code and old links stop working.
Staff point the camera at a QR code and get an instant answer: Ticket valid, or the reason it is not: already scanned (with the time), not valid yet or no longer valid because of the ticket's entry window, wrong event, or access limit reached. Tabs show the scan history, a searchable attendee list with manual check-in, and live Scanned, Tickets and Left counters. The same scanner handles guest list invitations and season passes. Scanning needs an internet connection.
How it works
Share the scan link
From the event's Check-in page, copy the link or show its QR to your door team.
Staff open it
It works in any phone browser or the Trybe app. They enter a first name and are ready.
Scan QR codes
Point the camera at each ticket. Valid tickets are checked in; refused ones show the reason.
Follow the count
Scanned, Tickets and Left update live, and the History tab lists every scan.
Questions organizers ask
Do door staff need a Trybe account to scan tickets?
No. You share the event's scan link and it opens in any phone browser or the Trybe app. The first time, it asks for a first name that is recorded on each scan.
What does the scanner show when a ticket is refused?
The reason: already scanned with the time it happened, not valid yet or no longer valid because of the ticket's entry window, wrong event, or access limit reached. Door staff make the final call.
Can I use one link for several events?
Yes. The organization-wide scanner link covers every event that is live or starts within 24 hours. Regenerating its code invalidates the links you shared before.
Can I check someone in without scanning?
Yes. The Attendees tab lists everyone with a ticket, searchable by name or email, with a manual check-in button that shows how many entries are left on the ticket.
How many people do I need at the door?
Plan one or two people scanning under 500 attendees, two or three for 500 to 1,000, and three or four or more, at several entry points, above 1,000. Bring a power bank.
Does scanning work offline?
No. Scanning checks each ticket against Trybe live, so the phone needs an internet connection. If the connection drops, the scanner tells you to check it and try again.
Related features
QR tickets & wallet passes
Every ticket carries a unique QR code, by email, in the app and in Apple or Google Wallet, valid for one scan
Guest lists
Add comps, plus-ones and VIPs by name, email or phone; they get a QR or check in by name at the door
Door sales (Trybe Pass)
Print one QR code at the door: walk-ups scan it, pay on their phone and get a ticket, no app or account needed