Trybe Automations
Automations that follow up with every fan, around every event.
Make money while you sleep.
Set it up once. When someone follows you, buys, leaves a cart or has your event coming up, Trybe sends the email, the text or the promo code for you, right on time.
Free to start. 0% fees for organizers selling on Trybe.
- WhenSomeone leaves checkout
- Wait24 hours
- Push or email“Your 2 tickets are waiting”
- Wait 24 hoursOnly if they still haven’t bought
- Text and promo code“10% off, just for you, until Friday”
Free to start
Your first one is already on.
Abandoned checkout
Someone stops at checkout. A day later they get a push in the Trybe app, or an email if they don’t have it.
- Rewrite the message, or use your own email design
- Add a text if they still haven’t bought
- Add a promo code only they can use
- Change how long it waits
One of your own, running.
Build an automation from a template or from scratch and switch it on. A welcome code for new followers, a reminder before doors, whatever your crowd needs. Drafts are unlimited.
Build yoursWant several running at once? Pro removes the limit. See pricing
There is only ever one abandoned checkout reminder per account, so nobody gets the same reminder twice.
Around every event
A message for every moment.
They stopped at checkout. A reminder the next day, a text after that, and nothing at all if they buy in between.
How it works
Choose what starts it and what Trybe sends.
When this happens
- Someone follows your pageWelcome them, or send a code that’s only theirs
- A ticket is boughtThank them, or treat big orders differently
- A checkout is left openRemind them, then follow up by text
- A time before or after your eventReminders, door info, feedback the next day
- Your event goes liveTell the people who came last time first
- A refund is requestedAnswer right away and let your team know
Do this
- Send an emailA Trybe design, or a template you built
- Send a textFor the reminders that can’t wait
- Create a promo codeMade for one person, with the discount and expiry you set
- Wait, or check a conditionPause for hours or days, or split by ticket type, order total or list
- Add to a list or update a contactKeep your Community up to date as fans act
- Leave a note for your teamA note for you, not for your customer
Example
Big orders, thanked differently.
Orders over CA$100 get a VIP welcome with the side-door details. Everyone else gets the standard thank-you. One automation, two messages.
- Ticket bought
- Over CA$100?
- Yes: VIP welcomeOtherwise: thank-you
Limits that keep fans subscribed
- 3automated messages per person per day at most, across all your automations
- 8 AM to 9 PMtexts wait for waking hours in the fan’s time zone
- Recently?a step can skip anyone you emailed or texted lately, campaigns included
- Stop rulesevery wait stops when they buy, get a refund or check in
Results
See what it brought back, and how we know.
CA$592.50
traced to this automation, from 5 orders
Another CA$690.25 came from 7 people who bought within 7 days of a message, with no code or link to prove it. We show it here and keep it out of the total.
How we know this
- Revenue appears once 25 runs have finished
- Never summed across currencies
- Nothing counted after the event starts
- Delivered
- 40
- Opened
- 18
- Clicked
- 5
Shown for every automation, whatever its goal. Texts can’t report opens, so they show a dash.
No revenue box, on purpose.
When an automation’s job is to be read, its goal is engagement: delivered, opened, clicked, and nothing more is claimed.
41 of 62 bought before the reminder was due, so they never got one. A stop rule did that, and their orders aren’t claimed.