Entry windows & early access
Set an access period on any ticket tier, separate from its sale window: early access before 11 PM, a day pass on a multi-day event, or late entry. The door scanner checks the window on every scan.
What you get
Access period per tier: valid from and valid until
Scanner rejects tickets scanned outside their window, with a reason
2-minute grace on the edges so nobody is turned away at 11:01
Sale windows for VIP pre-access to tickets before the public
Works for early access, day passes and late-entry tickets
Entry windows & early access in detail
Entry windows let organizers decide when a ticket tier can be used at the door, separately from when it can be bought. On any tier, set an access period with a valid-from and a valid-until time: an Early access tier valid before 11 PM, a Saturday day pass on a multi-day festival, or a Late entry ticket that only works after midnight. Buyers see the entry window on the ticket before they buy.
At the door, the scanning app checks the window on every scan and rejects a ticket presented too early or too late, telling the staff member why: not valid yet, or no longer valid. A 2-minute grace period on each edge avoids arguments over a clock. Entry windows are different from sale windows, which control when a tier is on sale; use a sale window when you want VIPs or subscribers to buy before the public, and an entry window when you want them inside before everyone else. Both come with every event on Trybe.
How it works
Add a tier
Create the ticket tier that needs a window, for example Early access or Day 2 pass.
Set the access period
Enter when the ticket starts being valid and when it stops. Leave it empty for entry during the whole event.
Buyers see the window
The entry window appears on the ticket on the event page before purchase.
The scanner enforces it
At the door, the scan passes inside the window and shows a reason outside it, with a 2-minute grace.
Questions organizers ask
How do I create an early-access ticket on Trybe?
Add a ticket tier and set its access period, for example valid until 11 PM. Buyers who choose it see the entry window before they buy, and the door scanner enforces it.
What happens if someone arrives after their entry window?
The scanner shows the ticket as no longer valid and explains why. Door staff decide what to do; nothing is charged or refunded automatically.
Is there any tolerance around the cutoff time?
Yes. The scanner allows a 2-minute grace period before the window opens and after it closes, so a ticket scanned at 11:01 PM for an 11 PM cutoff still passes.
Can I sell day passes for a multi-day event?
Yes. Create one tier per day and give each an access period covering that day. Each ticket is then valid only on its day, and the scanner rejects it on the others.
What is the difference between a sale window and an entry window?
A sale window controls when a tier can be bought; an entry window controls when the ticket works at the door. A VIP tier can have both: on sale a week early, and valid from 9 PM.
Do entry windows work with the door scanning app?
Yes. Every scan, on a phone or in the dashboard, checks the ticket's access period and shows a clear result, along with the time the ticket becomes valid.
Related features
Ticket types & tiers
Set up free and paid tiers with prices, quantities, limits and sale windows, all on one event page
Door scanning app
Staff scan tickets with their phone camera from a shared link, with an instant answer, the reason for any refusal and a live count
QR tickets & wallet passes
Every ticket carries a unique QR code, by email, in the app and in Apple or Google Wallet, valid for one scan