Pre-sale sign-ups
Turn on Pre-sale and your event page collects sign-ups instead of selling tickets. Everyone who signs up lands in a list in Community, ready for the campaign that announces the drop.
What you get
One switch on the event: sign-up banner instead of tickets
Fans leave an email and/or phone number, with consent
Sign-ups land in a Pre-sale list in Community automatically
Pre-sales section on My Page shows every upcoming drop
Track sign-ups, page views and how many later bought
Pre-sale sign-ups in detail
Pre-sale sign-ups let organizers and promoters collect interested fans before tickets exist. Turn on Pre-sale on an event and the event page shows a sign-up banner instead of tickets, telling fans that tickets aren't live yet and inviting them to sign up to be the first to know when they drop; the event card on Trybe shows Pre-sale, Sign up. Fans leave an email address and/or a phone number and give consent to hear from you.
Each sign-up is added to a list named Pre-sale: your event name in Community, so on launch day you send the announcement by email or SMS to people who already asked for it instead of going on sale from zero. A Pre-sales section on My Page lists every upcoming drop for your followers. The event overview shows sign-ups, page views, emails captured and phone numbers captured while the pre-sale runs, and once tickets are on sale, how many sign-ups matched a purchase. Pre-sale also works on a Launch for an event ticketed elsewhere.
How it works
Turn on Pre-sale
In the event settings, switch Pre-sale on. Tickets are hidden and a sign-up banner takes their place.
Share the page
Post the event link or your My Page; the Pre-sales section lists every drop.
Sign-ups fill a list
Every email and phone number lands in the Pre-sale list for that event in Community.
Announce the drop
Turn Pre-sale off to put tickets live, and send the launch campaign to the list.
Questions organizers ask
How do I collect sign-ups before my tickets go on sale?
Turn on Pre-sale in the event settings. The event page then shows a sign-up form instead of tickets, and every sign-up lands in a Pre-sale list in Community.
What does the fan see during a pre-sale?
The event card reads Pre-sale, Sign up, and the page shows a banner saying tickets aren't live yet with a short form for an email and/or phone number. After signing up they see that they are on the list.
Where do the sign-ups go?
Each event gets its own list in Community named Pre-sale: your event name. You can send an email or SMS campaign to that list or use it in a segment.
How do I announce the drop to the people who signed up?
Create an email or SMS campaign and pick the Pre-sale list as the audience. Email campaigns about your events on Trybe are free and unlimited, and emails about events sold elsewhere use 1 credit each. Texts use credits, and every paid event on Trybe adds 5,000 free ones.
Can I run a pre-sale for an event that sells tickets somewhere else?
Yes. Create a Launch for the external event and turn on Pre-sale, or create a Launch from scratch as a sign-up page and attach the ticket link later.
Can I see whether sign-ups turned into sales?
Yes. The event overview shows sign-ups, page views, emails and phone numbers captured during the pre-sale, and once tickets are on sale, how many sign-ups matched a purchase by email or phone.
Related features
Email campaigns
Write to your whole community from the dashboard that runs your events, free and unlimited for events on Trybe
SMS campaigns
Text your community a tracked link, and see the cost in credits before you press send
Launches
Promote an event that sells tickets on Eventbrite, Dice, Shotgun or a venue site with the whole Trybe toolkit