SMS campaigns
SMS campaigns for organizers and promoters: write the text, see the number of parts and the cost in credits, then send to people who opted in, with a tracked link and STOP handling built in.
What you get
Every paid event adds 5,000 free credits, and a text uses 10 per part in Canada and the US or 25 elsewhere
160 characters per part; the preview shows how many parts each text uses
Event link and “Text STOP to opt out” added automatically
Tracked links attribute orders to the text
Get your own dedicated phone number, local or toll-free
SMS campaigns in detail
SMS campaigns let organizers and promoters text the people in their Community who opted in to messages. You write the text, and Trybe shows how it splits into parts (160 characters for one part, 153 each after that) and what it costs before you send: 10 credits per part per recipient in Canada and the US, 25 elsewhere. Every paid event on Trybe adds 5,000 free credits, up to 500 short texts in Canada and the US, and credits never expire.
Trybe appends the event link and the line “Text STOP to opt out”, so replies are handled for you, and every link is tracked so orders can be attributed to the text. Delivery respects quiet hours: texts only go out between 9 AM and 9 PM in the campaign's time zone. By default texts go through Trybe's shared numbers; you can also get a dedicated number, which needs toll-free verification (5 to 7 business days) or, for US numbers, A2P 10DLC registration. Each campaign then reports delivered, failed, opt-outs and clicks.
How it works
Write the text
Keep it short: the counter shows characters, parts and the cost in credits as you type.
Pick the audience
Participants of an event, subscribers, lists or segments; only people who opted in to texts are counted, split between Canada and the US and elsewhere.
Send or schedule
Send now or pick a date, time and time zone. Texts due before 9 AM or after 9 PM in that time zone are held until the window opens.
Read the report
See delivered, failed, opt-outs and clicks on the tracked link, and purchases when tickets are sold on Trybe.
Questions organizers ask
How much does an SMS campaign cost?
A text uses 10 credits per part per recipient in Canada and the US and 25 elsewhere, and every paid event on Trybe adds 5,000 free credits to spend on them. A part holds 160 plain characters, counting the event link and STOP line Trybe adds, and longer texts split into parts of 153. An emoji or letters like ê and ç bring a part down to 70. Extra credits cost $1.60 per 1,000 in US dollars and never expire.
Do I need to buy credits before sending?
Not while you have free credits, and every paid event on Trybe adds 5,000. Trybe shows the total before you send and won't send if your balance is short, so nothing is ever charged on its own. You can buy more credits in Settings, Billing whenever you choose.
Can I text anyone in my Community?
Only people who agreed to receive texts from you. Trybe skips numbers without consent and tells you how many, and it removes invalid numbers automatically.
What number do my texts come from?
Trybe's shared numbers by default. You can also get a dedicated local or toll-free number; toll-free numbers need a verification that takes 5 to 7 business days, and US numbers need A2P 10DLC registration.
How do recipients opt out?
Every text ends with “Text STOP to opt out”. A STOP reply removes the person from your SMS audience automatically, and Trybe records the opt-out on the campaign report.
Can I see if a text sold tickets?
Yes, for tickets sold on Trybe. Links in your texts are tracked, and the campaign reports clicks, purchases and revenue.