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Part of Meta ads

Sales and awareness campaigns

Two goals, chosen per campaign. Sell tickets asks Meta to find people likely to start checkout or buy, using the pixel events Trybe fires. Get the word out asks for reach, for a new night, a line-up reveal or a pre-sale.

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What you get

  • Sell tickets: delivery optimised for people likely to start checkout or buy

  • Get the word out: optimised for reach when you need a first wave

  • Results follow the goal; ticket sales always show under Tracked by Trybe

  • Optimised on real pixel events: page views, carts, checkouts, purchases

  • Retarget page visitors and checkout starters in a follow-up sales campaign

What is Sales and awareness campaigns?

Sales and awareness campaigns are the two goals a Trybe Meta campaign can have, for organizers and promoters. Sell tickets asks Meta to show the ads to people likely to start checkout or buy, using the pixel events Trybe fires from your event and checkout pages: ViewContent, AddToCart, InitiateCheckout and Purchase. In the Review step you choose what counts as a result: started checkout for a pixel that is still new, and purchase once the pixel sees about 50 purchases a week. Get the word out asks Meta for reach instead, which suits a first wave of attention: a new night, a line-up reveal, a pre-sale. Its results count visits, not sales, but any ticket sold through the ads still appears under Tracked by Trybe. The two goals combine well by hand: run an awareness campaign first, then a sales campaign aimed at people who visited the page or started checkout, plus lookalikes of your buyers, chosen in the ad-set editor. A learning indicator shows how far each ad set is from Meta's learning threshold.

How it works

  1. 1

    Choose the goal

    Pick the event, then Sell tickets or Get the word out. This sets what Meta optimises for and what Results will mean.

  2. 2

    Pick the result

    For sales, choose started checkout on a new pixel or purchase once it sees about 50 purchases a week. Trybe recommends one.

  3. 3

    Let Meta learn

    Watch the learning indicator per ad set and avoid changing optimisation mid-way unless you mean to restart it.

  4. 4

    Follow with retargeting

    Aim a sales campaign at page visitors, checkout starters and lookalikes of buyers from the ad-set editor.

Questions organizers ask

Which goal should I pick for my event?

Sell tickets when the event is on sale and you want purchases; Get the word out when you need attention first, for a new night, a line-up reveal or a pre-sale sign-up. You can run one of each for the same event.

What does “what counts as a result” mean?

It is the pixel event Meta optimises for. Trybe suggests started checkout while your pixel is new, and purchase once it records about 50 purchases a week, because optimising on an event Meta rarely sees leaves it with too little to learn from.

Does Trybe fire the pixel events for me?

Yes. When your Meta Pixel is on the event, Trybe fires ViewContent, AddToCart, InitiateCheckout and Purchase from the event and checkout pages, in the browser and from the server with deduplication, so Meta learns from real buyers.

Do awareness campaigns report ticket sales?

Meta's Results column counts what the goal asked for, reach and visits. Any ticket bought through the campaign's tracked links is still counted at Trybe checkout and shown under Tracked by Trybe.

Can I retarget people who saw the awareness campaign?

You can aim a sales campaign at people who visited your event page or started checkout, and at lookalikes of your buyers, by choosing those audiences in the ad-set editor. They come from the pixel events Trybe fires.

What is the learning phase?

Meta's period of finding out who responds to a new ad set; it ends after enough results. Trybe shows Learning with a count toward the threshold, and warns that changing optimisation, events or bids can restart it.

Related features

  • Meta ads with ticket attribution

    Facebook and Instagram ads created inside Trybe, with tickets sold verified at checkout next to Meta's numbers

  • Audiences & budget

    Audience prefilled around your venue, age range, gender and Advantage+, with a daily budget from $5 a day

  • Pre-sale sign-ups

    Collect emails and phone numbers before tickets go live, so launch day starts with a list, not from zero

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Free for organizers hosting on Trybe. No credit card, two-minute setup, works in English and French.

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