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Payments & checkout

Fans pay on trybe.fm with cards, Apple Pay, Google Pay, Link and buy-now-pay-later where available, or Mobile Money in Côte d'Ivoire. You set a $50 ticket, you receive $50: the buyer pays one service fee.

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What you get

  • 0% platform fees: you receive 100% of the ticket price

  • Cards, Apple Pay, Google Pay, Link, Klarna and Afterpay

  • Orange Money, MTN MoMo, Moov and Wave in Côte d'Ivoire

  • One-tap sign-in with a phone or email code, no password

  • 15-minute cart hold and a clear Subtotal, Fees, Tax, Total

What is Payments & checkout?

Payments on Trybe are the checkout fans use on trybe.fm to buy tickets, add-ons and passes, and they are free for organizers hosting events on Trybe: the organizer pays 0% platform fees and receives 100% of the ticket price, while the buyer pays one service fee shown at checkout. In North America, Europe, the UK and Australia, payments run through Stripe with cards, Apple Pay, Google Pay, Link and Klarna or Afterpay where available. In Côte d'Ivoire, Paystack handles Orange Money, MTN MoMo, Moov, Wave and local cards. The buyer picks tickets, signs in with a phone or email code (or Google or Facebook), answers your checkout questions, reviews the order and pays; the cart is held for 15 minutes. The total is broken down as Subtotal, Discount, Service fees, Tax and Total, and free tickets carry no fee. Money goes to your connected payment account. Setting up payouts is the first step: buyers can check out once your payment account is connected.

How it works

  1. 1

    Connect your payment account

    Set up payouts from Banking. Stripe covers North America, Europe, the UK and Australia; Paystack covers Côte d'Ivoire.

  2. 2

    Publish with tickets

    Add ticket tiers with their prices. Fans see the ticket price on the page; fees are added at checkout.

  3. 3

    Fans check out

    They sign in with a code, answer your questions, review the total and pay with a card, a wallet or Mobile Money.

  4. 4

    Money lands in your account

    Each order shows in your dashboard and the ticket price goes to your connected account, ready for payout.

Questions organizers ask

How much does Trybe charge organizers per ticket?

Nothing. Organizers hosting events on Trybe pay 0% platform fees and receive the full ticket price plus the tax they configured. The buyer pays one service fee, shown as a separate line at checkout, and free tickets carry no fee at all.

What does the buyer pay in fees?

Buyers see one Service fees line at checkout, the way a booking fee works, and it is the same for every organizer on Trybe. The pricing page explains it as a 7% platform fee plus 2.9% and $0.30 for payment processing.

Which payment methods do fans have?

Cards, Apple Pay, Google Pay, Link and Klarna or Afterpay where available, through Stripe, in North America, Europe, the UK and Australia. In Côte d'Ivoire, fans pay with Orange Money, MTN MoMo, Moov, Wave or a local card through Paystack.

Do fans need an account to buy?

Fans sign in with a code sent to their phone or email, or with Google or Facebook; there is no password. At the door, the Trybe Pass flow needs only an email code.

How long is a cart held?

Tickets are held for 15 minutes once a cart starts, with a visible countdown. Other buyers see that those tickets are being checked out, and the hold releases if the cart expires.

When can fans start buying?

As soon as your payment account is connected and your event is published. Connecting the account takes about five minutes; checkout can be limited while Stripe reviews your details, usually one to two business days.

Related features

  • Payouts

    Request a payout any time, or set daily, weekly or monthly payouts; funds clear 7 days after each sale

  • Currencies

    Price each event in its own currency from 119 codes, and see all your revenue converted to one base currency

  • Refunds

    A refund policy per tier, full or partial refunds from the order, and fan requests you review within 48 hours

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Try it on your next event

Free for organizers hosting on Trybe. No credit card, two-minute setup, works in English and French.

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