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Import your contacts from Eventbrite, Posh or a CSV file

Trybe imports contacts from a CSV file. Export your attendee list from Eventbrite, Posh or any other tool, then go to Audience, Community and click Import contacts. Upload the file, match the columns and import. Only import people who agreed to hear from you.

Updated October 5, 2026

Before you start

  • A CSV file where each person has at least an email, a phone number or an id from your own system. Name, city, country, birthdate and language are optional.
  • From Eventbrite: download your attendee report as a CSV. From Posh: use the CSV of each event's attendees.
  • Phone numbers work best in international format, like +15145550123.

Steps

  1. 1

    Open Community

    In the sidebar, open Audience, then Community, and click Import contacts.

  2. 2

    Upload the CSV

    Drop your file or click to browse. One CSV at a time.

  3. 3

    Match the columns

    Trybe matches common headers on its own, such as email, first name or phone. Check each match and set the rest by hand. Columns Trybe does not know can become your own fields.

  4. 4

    Set consent

    If your file has opt-in columns, match them. The switch If opt in is empty, treat as subscribed is on by default: turn it off if your list includes people who never agreed to hear from you.

  5. 5

    Review and import

    Optionally add everyone to a list, then click Review and import. Trybe tells you how many contacts were added, updated or skipped for format issues.

After the import

Your contacts sit in Community next to everyone who bought a ticket, subscribed to My Page or signed up for a pre-sale. Re-importing a file updates existing contacts but never resubscribes someone who unsubscribed.

Learn more about the feature: Community (CRM)

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  • Send an SMS campaign, and what it costs

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  • Set up My Page, your link in bio

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Still need help?

Send us a DM on Instagram at @trybe.fm, book a 15-minute call, or write to help@trybe.fm. Tell us your organization name and what you were trying to do.

Contact supporthelp@trybe.fm
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