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Payouts, fees and plans

Set up payouts to get paid for your tickets

Go to Banking, then Payment setup, pick your region and click Connect. In North America, Europe, the UK and Australia you connect through Stripe. In Côte d'Ivoire you add your bank account (RIB). Buyers cannot check out for paid tickets until this is done.

Updated October 5, 2026

Before you start

  • You must be the organization owner or an admin.
  • Your business or personal details and your bank account, as Stripe asks for them.
  • In Côte d'Ivoire: your bank's name and your 24-character RIB, in your organization's name.

Steps

  1. 1

    Open Payment setup

    In the sidebar, open Banking, then Payment setup.

  2. 2

    Pick your region

    Choose North America, Europe, UK, Australia (Stripe) or West Africa (Côte d'Ivoire), then click Connect.

  3. 3

    Complete the form

    With Stripe, follow Stripe's steps to verify your identity and add your bank. In Côte d'Ivoire, see the RIB steps below.

  4. 4

    Check the status

    Back on Payment setup, the status reads Active when you are ready. Under review means checkout can be limited until the review ends; Incomplete or Restricted means details are missing: click Complete setup.

  5. 5

    Choose how payouts run

    With Stripe, payouts are manual by default: use Pay out funds on an event. To automate them, open the event report, click Edit Payout schedule and choose Automatic every day, week or month, with an optional minimum amount. Tick Use as default for all events to apply it everywhere.

Add your RIB in Côte d'Ivoire

After Connect, choose Bank account, then enter the business name, your bank and your RIB: 2 letters followed by 22 digits (an IBAN works too). You can type it in one go or by parts: bank code, branch code, account number and key. Tick This account is in my organization's name, add a RIB certificate if you have one, check the summary and click Connect bank account.

Payouts go to a bank account only; payouts to Mobile Money are not available yet. Your share of each sale is settled to your account automatically, so there is nothing to request or schedule. Your first settlement, and the first one after you change your bank account, is released once Trybe has checked your bank details.

What you receive

You receive the full ticket price: organizers pay 0% platform fees, and the buyer pays the service fee at checkout. With Stripe, the tax you collected is paid out separately from your revenue.

Follow your money

Banking shows revenue per event, and Payout history lists each payout with its status.

Learn more about the feature: Payouts

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Still need help?

Send us a DM on Instagram at @trybe.fm, book a 15-minute call, or write to help@trybe.fm. Tell us your organization name and what you were trying to do.

Contact supporthelp@trybe.fm
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