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Ready-made automations

Eight automations Trybe has already built: welcome new followers, confirm purchases, recover abandoned carts, thank VIPs, ask for feedback. Pick one, fill in two or three details, switch it on. They send for free.

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What you get

  • Welcome new followers, purchase confirmation, event goes live, and more

  • Abandoned cart recovery by push notification or email, ready to switch on

  • Post-event feedback survey sent for free, one response per person

  • Set up by Trybe: pause, resume or reset any default at any time

  • Everything stays editable: change the words, add a wait or a promo code

What is Ready-made automations?

Ready-made automations are the eight flows Trybe has already built for organizers and promoters, so the common moments are covered without building anything: Welcome new followers, Purchase confirmation, Post-event feedback, Thank big spenders, VIP buyer welcome, Answer refund request, Event goes live and Abandoned cart. Each one runs from a real trigger in your account and sends for free, by email, or by push notification in the Trybe app when the fan has it, in the case of abandoned carts. The ones marked “Set up by Trybe” can be paused, resumed or reset, and Trybe keeps a single automation per type so nobody receives the same message twice. Starting from a template is also how Guided mode works: you pick one, the automation reads as one plain sentence, you change only the highlighted words, then add a wait, a promo code or an if/otherwise split if you want more. If a moment you care about is missing, you can request a template from inside the product.

How it works

  1. 1

    Browse the eight

    Open Automations and pick the moment you want covered: a new follower, a purchase, a cart left behind, the day after the show.

  2. 2

    Fill in the details

    Trybe shows the automation as one sentence. Change the highlighted words: the event, the delay, the message, the promo code.

  3. 3

    Test it on yourself

    Send a test run to your own inbox or phone, then activate. Only new activity from now on enters the automation.

  4. 4

    Adjust as you go

    Pause, resume or reset a default at any time, or add steps in the Advanced editor when you want more than the template does.

Questions organizers ask

Which ready-made automations does Trybe offer?

Eight: Welcome new followers, Purchase confirmation, Post-event feedback, Thank big spenders, VIP buyer welcome, Answer refund request, Event goes live and Abandoned cart. Each starts from a real trigger and comes with a message you can rewrite.

Are the ready-made automations free?

Yes. Automations set up by Trybe send for free, including the post-event feedback survey. If you create your own automation from a template and add steps, an email step costs 1 token per run and a text 10 tokens per part in North America or 25 international.

Can I change what a ready-made automation says or does?

Yes. Open it, change the wording, the timing or the promo code, add a wait or a condition, and save. Changes apply to new runs only, and a test run lets you see the result in your own inbox first.

What happens if I switch a default automation off?

Pausing stops new runs from starting; resume brings it back, and reset returns it to Trybe's original settings. Nothing is deleted, so you can always come back to it.

Can two automations send the same person the same message?

Trybe keeps one automation per ready-made type, because two of the same kind would message the same person twice. Across different automations, the daily cap per person and your re-entry rules limit how often anyone hears from you.

What if the automation I need isn't in the list?

Build it in the editor from any trigger, or start from the closest template and edit it. You can also request a template from the templates page and describe what you would like Trybe to add.

Related features

  • Automations

    Flows that run on their own when fans follow, buy, abandon a cart or have an event coming up

  • Abandoned cart recovery

    Trybe notices a cart that was started but not paid and brings the fan back by push notification or email

  • Feedback surveys

    An anonymous post-event survey with ratings, NPS and open answers, sent by campaign or link, read per event

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Abandoned cart recovery

Try it on your next event

Free for organizers hosting on Trybe. No credit card, two-minute setup, works in English and French.

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