Promo codes
Create percentage or fixed-amount codes for one event or your whole organization. Limit uses, one per person, set a date window, target specific tiers, and share a link that shows the discount before checkout.
What you get
Percentage or fixed amount, for one event or organization-wide
Max uses, one use per person and a start and end date
Apply to all tiers or only the ones you pick; add-ons excluded
Share a link with ?promo=CODE: the discount shows before checkout
Uses, discount given and revenue per code; automations create unique codes
Promo codes in detail
Promo codes give organizers targeted discounts on Trybe tickets. A code takes a percentage or a fixed amount off, applies to all ticket tiers or only the tiers you pick (add-ons are excluded), and can be limited by a maximum number of uses, one use per person and a start and end date. Codes can be created for one event or for the whole organization.
You can share a code as a link by adding ?promo=CODE to the event URL, so the discount is applied and visible before the fan reaches checkout; buyers can also type it in the order summary, with plain errors if a code is exhausted or does not fit their tickets. Tax is calculated on the discounted price, and a 100%-off code makes the order free with no fees. Each code reports tickets sold, discount given and revenue, in your event reporting and in My Page analytics. Automations can create a unique code per person, expiring after 7 days by default, for welcome offers or abandoned carts.
How it works
Create the code
Choose a percentage or a fixed amount, and whether it applies to one event or your whole organization.
Set the limits
Pick the tiers it applies to, a maximum number of uses, one use per person, and a date window.
Share it
Post the code or share the event link with ?promo=CODE so the discount is applied on arrival.
Watch the results
See tickets sold, discount given and revenue per code, and promo views and uses in My Page analytics.
Questions organizers ask
What kinds of discounts can I create?
A percentage off or a fixed amount off the ticket price. Each code can apply to every ticket tier or only to the tiers you choose; add-ons are not discounted.
Can I limit how many times a promo code is used?
Yes. Set a maximum number of uses and limit each person to one use. You can also give the code a start and end date so it works only during your promotion.
How do fans apply a promo code?
They type it in the order summary at checkout. Or you share a link with ?promo=CODE at the end of the event URL, which applies the discount and shows it before checkout.
Can I track how well a promo code performs?
Yes. Each code shows tickets sold, the discount given and the revenue it brought in. Promo code views and uses also appear in My Page analytics.
Can one promo code work across all my events?
Yes. Create the code at the organization level and it works on every event; create it inside an event to keep it to that event only.
Can I send each fan their own unique code?
Yes, with Automations. An automation step can create a unique code per person, expiring after 7 days by default, for example a welcome offer for new followers or a nudge after an abandoned cart.
Related features
Early-bird pricing
Reward early buyers with a cheaper tier that closes on a date or when it sells out, then open the next one
Automations
Flows that run on their own when fans follow, buy, abandon a cart or have an event coming up
My Page analytics
Views, unique visitors, subscribers, where visitors come from and where they are, for any period you pick