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Your page23 themes. Paste your Linktree and Trybe rebuilds it.Tickets & salesUnlimited tiers, bundles, waitlists and add‑ons.At the doorCheck-in on any phone, door sales and guest lists.Email, SMS & DMsOne list, three channels, 100 email templates.AutomationsEight ready-made flows, with a daily cap per person.Meta adsA tracked link per ad, counted at checkout.AudienceEvery buyer and subscriber, with their consent.Get paid0% organizer fees. Payouts on your schedule.ReportingLive dashboard, funnels and segments.
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Trybe gives organizers and promoters one account for the whole night. Sell tickets and receive the whole price, or keep selling where you already do, then fill the room with texts, emails, Instagram DMs and ads that count real tickets.

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Trybe for

OrganizersYour events, sold on Trybe or anywhere.PromotersYour page, links and list. No ticketing needed.FestivalsMulti-day events, themes and guest lists at scale.VenuesWeekly nights, door sales and regulars who come back.Artists & DJsLink in bio, releases and every fan in one list.

What you can do

Sell more ticketsTiers, pre-sales and paid waitlists, with 0% organizer fees.Bring fans backFollow-ups that send themselves around every event.Turn comments into salesFans comment TICKETS and get the link in their DMs.Fill the room with adsFacebook and Instagram ads, with sales verified at checkout.Help your crowd meetPeople going match and chat before the doors open.
  1. Home
  2. Features
  3. Sell tickets
  4. Add-ons & upsells

Add-ons & upsells

Add-ons appear after ticket selection under “Enhance your experience”: merch, upgrades and extras. Each has its own price, inventory and refund policy, and shows up in orders and at the door.

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What you get

  • Offered at checkout right after ticket selection

  • Own price, quantity and per-order or per-account limits

  • Exclusive to a ticket tier, or available with any ticket

  • Refund policy and refund window per add-on

  • Purchases show in orders, the Purchasers tab and at the door

Add-ons & upsells in detail

Add-ons let organizers sell more than the ticket in the same Trybe checkout: merch, upgrades and extras. Each add-on has a name, a cover image, a price, a quantity, optional per-order and per-account limits, and its own refund policy and refund window; you can hide it, mark it sold out, or make it exclusive to one ticket tier so it is only sold with that ticket. Fans see add-ons after choosing their tickets, in a step titled Enhance your experience, and pay for everything in one order.

Promo codes apply to tickets only, not to add-ons. The buyer pays a service fee on add-ons at checkout, and the organizer receives the full add-on price. Every add-on sold appears on the order, in the add-on's Purchasers tab with an export, and to door staff when the ticket is scanned, so a VIP upgrade or a merch item can be handed over at the entrance. Add-ons and passes cannot be in the same cart. Add-ons are included in the Free plan.

How it works

  1. 1

    Create an add-on

    Give it a name, a cover image, a price and a quantity.

  2. 2

    Choose the rules

    Set limits, a refund policy, and whether it is exclusive to one ticket tier or open to all.

  3. 3

    Fans add it at checkout

    After picking tickets, buyers see Enhance your experience and add what they want to the same order.

  4. 4

    Deliver at the event

    Add-ons show on the order and at scan time; the Purchasers tab lists everyone who bought one.

Questions organizers ask

What can I sell as an add-on?

Anything you hand over or grant at the event: merch, VIP upgrades, extras. Each add-on has its own price, quantity, image and refund policy, and it is sold in the same checkout as tickets.

Can I make an add-on available only with a certain ticket?

Yes. Mark the add-on as exclusive to a ticket tier and fans see that it is only sold with the selected ticket. Leave it open to offer it with any ticket.

Do promo codes apply to add-ons?

No. Promo codes discount tickets only. Add-ons are charged at their full price even when a code is used on the tickets in the same order.

Are there fees on add-ons?

You pay 0% organizer fees on add-ons, as on tickets. The buyer pays a service fee on add-ons at checkout, and you receive the full add-on price.

How does door staff know who bought an add-on?

Add-ons appear on the order and with the ticket at scan time, so staff can hand over merch or an upgrade at the entrance. The add-on's Purchasers tab also lists every buyer and can be exported.

Can add-ons be refunded?

Each add-on has its own refund policy and refund window, separate from the tickets. You refund line by line from the order, so you can refund an add-on without refunding the ticket.

Related features

  • Merch & products

    List products with a photo, description, price and stock, and sell them next to tickets in one checkout

  • Ticket types & tiers

    Set up free and paid tiers with prices, quantities, limits and sale windows, all on one event page

  • Orders

    Every order for an event in one place: search by name, email or phone, refund, resend the ticket, export

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Start with the people who already showed up.

Free to start, no card, for organizers and promoters. Your tickets can stay wherever they are.

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