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Campaign ROI & revenue

Campaign ROI & revenue ties ticket revenue back to each email, SMS and automation: revenue over time, ROI, average order value, revenue per recipient and cost in tokens.

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What you get

  • Revenue per campaign, counted from completed orders on Trybe

  • ROI stated plainly: for every X spent you earned Y

  • Average order value and revenue per recipient per send

  • Automations claim revenue by promo code, link, then inferred, labelled

  • Per currency, never summed; unknown shows a dash, never zero

What is Campaign ROI & revenue?

Campaign ROI & revenue is the Revenue tab on every email, SMS and automation report, for organizers selling tickets on Trybe. It shows revenue over time from orders completed through the campaign's tracked links, ROI written as for every X spent you earned Y, average order value, revenue per recipient and what the campaign cost in tokens (SMS costs 10 tokens per part in North America, 25 internationally; emails are free for organizers hosting on Trybe). Revenue is net of discounts, and fees are never included because buyers pay them. Automations claim revenue in labelled levels: a promo code the run created was redeemed (certain, whole cart), a link in the message was clicked (certain), or the person bought the event after the message (inferred, shown separately with a disclaimer), within 7 days of the send and capped at event start, a window you can edit. Revenue is shown per currency and never summed across currencies; an unknown value renders as a dash, never as zero. Launches cannot report revenue, since their tickets sell elsewhere.

How it works

  1. 1

    Send with tracked links

    Every campaign link is tracked, so orders can be tied back to the send.

  2. 2

    Orders are matched

    Completed orders on Trybe through those links, or a minted promo code, count as revenue.

  3. 3

    Read the Revenue tab

    Revenue over time, ROI, average order value, revenue per recipient, token cost.

  4. 4

    Decide the next send

    Compare campaigns and automations and put tokens where the revenue was.

Questions organizers ask

How does Trybe calculate campaign ROI?

Revenue from orders completed on Trybe through the campaign's tracked links, set against the campaign's cost in tokens, shown as for every X spent you earned Y. It sits in the Revenue tab of the campaign report.

Does campaign revenue include fees?

No. Revenue is ticket price minus discounts. Service fees are paid by the buyer at checkout, so they are neither your income nor your cost.

Do I need to sell tickets on Trybe to see ROI?

Yes. Purchases are counted at Trybe checkout. Launches for events sold on another platform report clicks but not revenue.

How does an automation decide it earned a sale?

In levels: a unique promo code minted by the run was redeemed (certain, claims the whole cart), a link in the message was used (certain), or the person bought the event within the window after the message (inferred, labelled separately). The default window is 7 days, capped at event start.

What is revenue per recipient?

Attributed revenue divided by the number of people the campaign reached. It lets you compare a text to a small segment against an email to everyone on the same footing.

What do I need for campaign revenue and ROI to show?

Tickets sold on Trybe through the campaign's tracked links. Delivery, opens, clicks and the funnel show for every campaign; the Revenue tab fills in as orders placed through those links complete.

Related features

  • Campaign analytics

    Delivered, opened, clicked, purchased, opted out and revenue earned, per email and SMS campaign

  • Automations

    Flows that run on their own when fans follow, buy, abandon a cart or have an event coming up

  • Event revenue

    Net sales, orders, refunds and tax per event and per ticket type, with no fee lines, because buyers pay them

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Campaign analytics

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Try it on your next event

Free for organizers hosting on Trybe. No credit card, two-minute setup, works in English and French.

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