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Part of Reporting

Traffic sources & attribution

Traffic sources & attribution tell organizers and promoters which channel brought each visit, order and contact: UTMs on every campaign link, tracked short links, promoter handles, Instagram DM rules and Meta ad links.

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What you get

  • UTMs added to every campaign link by default, custom ones allowed

  • Tracked short links trybe.fm/r/… count clicks and carry attribution

  • Each order shows its source and Referred by {promoter}

  • Contacts keep their first source forever: order, form, import, API…

  • Event traffic grouped Instagram, Facebook, Google, Direct, by country

What is Traffic sources & attribution?

Traffic sources & attribution is how Trybe answers where did this sale come from, for organizers and promoters. Every link in an email or SMS campaign becomes a tracked short link (trybe.fm/r/…) tagged with UTMs by default (utm_source=trybe.fm, medium email or sms), and you can add your own UTM parameters. Promoter links carry a handle remembered for 30 days per event, Instagram DM rules send their own tracked button, and Meta ads run through Trybe get a link per ad. When a fan buys, the cart keeps every UTM, click id (fbclid, gclid, ttclid) and the landing URL, so the order shows its source: Email campaign, SMS campaign, Abandoned cart campaign, External or Direct, plus Referred by {promoter} when one applies. The event overview groups visits as Instagram, Facebook, Google and Direct and lists visitors by country and promo code usage; My Page analytics show where its visitors come from. Contacts record their first source (order, form, import, API, manual, guest, transfer) and never lose it, so you can filter Community by how someone first found you.

How it works

  1. 1

    Links get tagged

    Campaign, promoter, DM and ad links carry UTMs and identifiers automatically.

  2. 2

    Clicks are recorded

    Short links log the click; promoter handles are remembered for 30 days.

  3. 3

    The order remembers

    At checkout the cart keeps UTMs, click ids and the landing URL.

  4. 4

    Read it back

    Orders, the event traffic block, campaigns and Community all show the source.

Questions organizers ask

Can I see where each ticket order came from?

Yes. Each order shows a traffic source (Email campaign, SMS campaign, Abandoned cart campaign, External, Direct) with its UTMs, and Referred by {promoter} when a promoter link was used. The event overview groups visits by source and country.

Do I need to add UTMs myself?

No. Campaign links get utm_source and utm_medium by default, and you can add custom parameters. Promoter links and Meta ad links carry their own identifiers.

How long does attribution last?

A promoter link is remembered for 30 days per event. Campaign clicks are recorded on the cart when the fan buys through the tracked link, and automations claim revenue within 7 days of a send by default.

What is a tracked link on Trybe?

A short link like trybe.fm/r/{slug} that logs the click and redirects with the link's UTMs. Every link in a campaign uses one, and a promo code can be applied through it.

Does attribution work for events sold on another platform?

Clicks do. Launch pages and their links record the click and forward to the external ticket page with UTMs. The purchase itself happens elsewhere, so orders and revenue are not attributed.

Can I segment contacts by how they found me?

Yes. Every contact keeps a first source, and Segments has a Traffic source field. Community also has a Traffic source column and a ready-made view for people who came from a paid ad and never bought.

Related features

  • Promoter links

    A tracked link per promoter, per event: clicks, tickets and revenue, and orders marked Referred by

  • Funnels

    Sent → Opened → Clicked → Purchased for campaigns, views → checkout → bought for events, seen → sold for ads

  • Meta Pixel & Conversions API

    Your Meta Pixel on the event page and checkout, browser and server, so Meta ads optimize on real purchases

Previous

Funnels

Next

Campaign analytics

Try it on your next event

Free for organizers hosting on Trybe. No credit card, two-minute setup, works in English and French.

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