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Part of Email & SMS

Smart Send & quiet hours

Two delivery guardrails: Smart Send spreads an email campaign over 1–2 hours to protect deliverability, and quiet hours hold texts until 8 AM to 9 PM where the recipient lives.

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What you get

  • Smart Send delivers gradually over 1–2 hours instead of one burst

  • Immediate mode is one click away when timing matters

  • Texts never arrive before 8 AM or after 9 PM local time

  • A held text shows Paused for quiet hours and resumes on its own

  • Nothing to configure: both guardrails are built into every send

What is Smart Send & quiet hours?

Smart Send & quiet hours are two delivery rules built into Trybe campaigns. Smart Send is the default for email: instead of pushing thousands of emails out in one burst, Trybe sends them gradually over 1–2 hours, which is how inbox providers like to receive bulk mail and helps your campaign land in the inbox rather than the spam folder. If timing matters more, say doors open in an hour, switch the campaign to Immediate. Smart Send is not a prediction of the best time to send; it spreads the delivery of the send you scheduled. Quiet hours apply to SMS: Trybe only delivers texts between 8 AM and 9 PM in the recipient's local time. A campaign or automation that would text someone at 11 PM is held, shows Paused for quiet hours in your dashboard, and resumes automatically when the window opens, so a text scheduled for the whole list still respects each person's clock. Both rules apply to campaigns and to automations.

How it works

  1. 1

    Write the campaign

    Prepare your email or text as usual and pick the audience.

  2. 2

    Choose the delivery

    For email, keep Smart Send (gradual over 1–2 hours) or switch to Immediate. Texts are always checked against quiet hours.

  3. 3

    Trybe paces the send

    Emails leave gradually; texts outside 8 AM–9 PM local time are held and show Paused for quiet hours.

  4. 4

    Delivery completes

    Held texts resume on their own when the window opens, and the campaign reports delivered, opened and clicked.

Questions organizers ask

What does Smart Send do?

It spreads the delivery of an email campaign over 1–2 hours instead of sending everything at once. Sending gradually protects your deliverability with inbox providers. You can switch any campaign to Immediate.

Does Smart Send pick the best time to send my email?

No. Smart Send does not predict open times; it delivers the campaign you scheduled gradually over 1–2 hours. You still choose the date and time.

What are quiet hours?

Trybe delivers text messages only between 8 AM and 9 PM in the recipient's local time. Texts due outside that window are held and sent when it opens.

What happens to a text that hits quiet hours?

It shows as Paused for quiet hours in your campaign or automation and resumes automatically at 8 AM local time. You do not need to resend it.

Can I turn quiet hours off?

No. Quiet hours protect your recipients and your sender reputation, and carriers expect them. Schedule the send for daytime if you need it to arrive at a precise moment.

Do these rules apply to automations too?

Quiet hours do: an automation text due at night waits until the window opens. Automation emails go out one person at a time as the flow runs, so there is nothing to spread.

Related features

  • Campaign scheduling

    Schedule an email for a date, time and time zone, then change your mind before it goes out

  • SMS scheduling

    Schedule a text for a date, time and time zone; quiet hours keep it between 8 AM and 9 PM

  • SMS campaigns

    Text your community with a tracked link, the price shown in tokens before you press send

Previous

Campaign scheduling

Next

Targeted sends

Try it on your next event

Free for organizers hosting on Trybe. No credit card, two-minute setup, works in English and French.

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